Unfortunately, we are not able to cancel an order once it has been placed.

Please be careful when entering your shipping address, kylie cosmetics will not be responsible for orders sent to the incorrect delivery address provided by the customer.

Sending order confirmations can sometimes take up to 24 hours due to high demand. if you have not received your order confirmation email after 24 hours, please contact us here.

Please log into your account to check the status of your order. if you do not have an account, please refer to the ‘track order’ link here.

Unfortunately, we are unable to process exchanges at this time.